Privacy policy

Last Updated: November 11, 2026

At Foam skincare, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.foamskincare.us.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following types of information:

Personal Information

Name
Billing address
Shipping address
Email address
Phone number

Order Information

Products purchased
Order details
Transaction information
Payment status
Order history

Device and Usage Information

IP address
Browser type
Device information
Website interaction data
Cookies and similar tracking technologies

We collect only the information reasonably necessary to operate our online store and provide our services.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders.
Arrange shipping and delivery.
Process payments and refunds.
Send order confirmations and shipping notifications.
Respond to customer service inquiries.
Improve our website and shopping experience.
Detect and prevent fraud or unauthorized transactions.
Comply with applicable legal obligations.
Send promotional communications where permitted by law and subject to your preferences.

3. Payment Information

Payments made through our website are processed using third-party payment providers.

We do not intend to store or directly access your complete payment card information. Payment information is handled by the relevant payment provider in accordance with its security and privacy practices.

All payment transactions are subject to the applicable payment provider's terms and conditions.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Keep your shopping cart functional.
Remember your website preferences.
Understand website traffic and performance.
Improve website functionality.
Support marketing and advertising activities, where applicable.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

5. Sharing Your Information

We may share necessary personal information with trusted third-party service providers to operate our business, including:

Shopify, our e-commerce platform.
Payment processing providers.
Shipping and delivery providers.
Website analytics providers.
Customer support and technical service providers.
Advertising and marketing service providers, where applicable.

These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We do not sell customers' personal information in exchange for money.

We may also disclose information when required by law or when necessary to protect our legal rights and prevent fraud.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, accounting, legal compliance, and dispute resolution.

When information is no longer required, we take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Opt out of certain marketing communications.
Exercise applicable rights regarding the sale or sharing of personal information for targeted advertising.

To submit a privacy request, contact:

[email protected]

We will review and respond to requests in accordance with applicable laws.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate legal authorization.

If we become aware that such information has been collected, we will take appropriate steps in accordance with applicable law.